What began as a frustrating no-show for a massive takeout order turned into a story of kindness and community spirit in Sault Ste. Marie, Ontario.
Last Thursday, Stackburger prepared an enormous lunch order: 10 Double Stackburgers, 5 regular Stackburgers, 5 cheeseburgers, 5 chicken sandwiches, 5 poutines, 10 orders of fries, and 20 milkshakes, all set for a 1:30 p.m. pickup. But when the customer never arrived, and calls to the number came back “out of service,” the restaurant was left with a mountain of food and no one to claim it.
Rather than waste it, Stackburger decided to do something good. In a Facebook post, they explained, “We don’t want to jump to conclusions and we hope the person who made the order is okay. It did end on a positive note though, as we were able to donate the food to a local women’s shelter. Thank you so much for accepting our donation!”
The shelter, Pauline’s Place, welcomed the donation with open arms. But the story didn’t end there.
Just hours later, another customer walked into Stackburger after reading about the donation online. Quietly, they asked how much the unclaimed order had cost, $439.20. Despite the cashier’s reassurance that payment wasn’t necessary, the customer insisted on covering the entire bill, asking only to remain anonymous.
In another update, Stackburger shared their gratitude: “They had read that we had donated the order to a women’s shelter (Pauline’s Place) and wanted to pay for it. As a small business, this amount of money is significant so we are forever grateful. We feel this act of kindness speaks volumes to our community and how, with the help of our Stackburger family, we were able to turn a negative experience into a positive.”
The post quickly drew hundreds of supportive comments. One person wrote, “Kindness always brings more kindness.” Another added, “This is so heartwarming!! There is good in the world.” And many celebrated the town’s spirit, with one comment reading, “Sault Ste. Marie is full of wonderful amazing people. Let’s celebrate the good ones and not give the bad ones any space!”
In the end, what could have been a disappointing waste became a ripple of generosity, proof that kindness really does have a way of multiplying.
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